The Organisation
Sussex & Surrey Police
Sussex Police are responsible for 1.7 million people within the South England region with an annual budget of £328.9 million and 5,477 employees
The Brief
Sussex & Surrey Police Force wanted an innovative drink driving campaign that leveraged Behavioural insights to combat campaign fatigue within their broader workforce and complacency within the population in relation to Drink-Driving.
The specific audience for this campaign was young males (18 – 34), urban & rural who are drivers that drink (not drinkers that drive).
The campaign had to be impactful, innovative, behaviourally informed and delivered within an 8 week turnaround in time for Christmas 2022. We partnered with Claremont Communications to develop strategy, messaging, brand assets and deliver the campaign.
Looking at the Problem like a Behaviour Psychologist
Understanding the intervention through theory
Bystander Intervention
From: Latané & Darley
What it is
Responsibility diffuses in groups. The more people present, the less likely any one of them acts — each assumes someone else will.
Design decision
The target was reassigned from the drinker to the people around them. The campaign spoke to the group, not the driver.
Applied in: Campaign audience strategy and creative
Social Norms
From: Cialdini, Reno & Kallgren
What it is
Behaviour follows what people believe others do, and what they believe others approve of. Intervention stalls when peers are assumed to disapprove of stepping in.
Design decision
A Prevent, Persuade, Police hierarchy made intervention the expected first response and enforcement the consequence of inaction.
Applied in: Message hierarchy and campaign copy
Point-of-Decision Placement
From: Leventhal, Singer & Jones
What it is
Channel factors: small situational details at the exact moment of choice produce effects far out of proportion to their size. Placement outperforms persuasion.
Design decision
100,000 beer mats placed on tables inside licensed venues — the surface physically present during the conversation about getting home.
Applied in: Physical asset design and venue distribution









